Please use this identifier to cite or link to this item: http://hdl.handle.net/20.500.12306/7865
Title: Organizational conflicts and employee performance in local governments in Busoga region in Eastern Uganda
Authors: Kakaire, Abdul
Keywords: Organizational conflicts
Employee performance
Local governments
Eastern Uganda
Issue Date: Oct-2013
Publisher: Kampala International University, College of Humanities and Social Sciences
Abstract: The main purpose of this study was to investigate the relationship between organizational conflicts and employee performance in selected local governments in Busoga. The objectives of the study were ; (i) to establish the effects of task conflicts on employee performance in local governments in Busoga, (ii) to establish the effects of interpersonal conflicts on employee performance in local governments in Busoga, and (iii) to establish the effects of procedural conflicts on employee performance in local governments in Busoga. The study employed a descriptive correlation design. Relevant data was collected using a survey research. The questionnaires were the research instruments used to collect the required data. Data were analyzed at univariate level using frequency counts and summary statistics and Pearson Linear Correlation coefficient at bi-variate level. The study revealed that task conflict and employee performance had a weak positive significant correlation (with r=0.336; p=0.000), interpersonal conflict and employee performance had a strong positive correlation (with r=0.649; p=0.000) and procedural conflict and employee performance had a strong positive correlation (with r=0.667; p=0.000). The following were the recommendations from the study, (i) Good Communication strategies should be used to resolve conflicts in local governments, (ii) The political leadership and HODs of departments should be trained in counseling and guidance skills to solve conflicts, and (iii) There should be clear tasks definition to avoid overlapping of duties amongst employees.
Description: A thesis presented to the college of higher degrees and research in partial fulfillment of the requirements for the Degree of Master of human resource management of Kampala International University Kampala, Uganda
URI: http://hdl.handle.net/20.500.12306/7865
Appears in Collections:Masters of Arts in Human Resource Management

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