Relevance of the Uganda National Bureau of Standards Act (UNBS Act) As a Consumer Protection Mechanism
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Date
2016-05
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Kampala International University, bachelors degree of laws
Abstract
This research is investigating the extent of the UNBS Act in the protection of consumer rights in
Uganda. Due to the various abuses of the rights of the consumer in Uganda, there is nowhere to
run for remedy. This is because despite concerted efforts to have a law in place to protect
Ugandan consumers in the last ten years, the government is yet to give it the attention it deserves
probably because of its investor-centric approach to commercial issues.
The fate of consumers in Uganda is similar to those in many countries if a survey released on
World Consumer Rights Day (March 15, 2013) is to be believed. A survey of consumer
protection legislation conducted by Consumers International (CI) in 58 countries has revealed a
concerning lack of government attention with regard to consumer rights. According to Consumer
International, consumers rights include; the right to· derive satisfaction from the product
consumed, the right to safety, the right to be informed, the right to choose, and the right to be
heard and to seek redress (if aggrieved) as well as the right to be educated about a product before
consumption.
However, these rights are often trampled upon, partly because of a lack of policy and the
appropriate legal framework. This research therefore investigated on the various provisions
related to consumer protection and most especially the UNBS Act and still finds that the
government needs to create proper consumer protection legislation.
Description
A Research Report Submitted To The School Of Law In Partial Fulfillment Of The Requirement For The Award Of The Degree Of Bachelor In Laws Of Kampala International University
Keywords
Uganda National Bureau of Standards Act (UNBS Act), Consumer Protection Mechanism