Information Technology and Success of Selected Multinational Corporations in East Africa

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Date
2012-11
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Kampala International University, bachelors degree in business computing
Abstract
This study focused on finding out the Impacts of Information Technology to the success of Multinational Corporations. Research was conducted through different research methods both primary and secondary so as to collect detailed and comprehensive data. The research considered Kenya Commercial Bank (KCB) as a sample. The study revealed that multinational corporation like Kenya Commercial Bank (KCB) has been attaining success in growth, expansion, diversification and increase in profits margins due to the embrancement of information technology infrastructures. The aim of this study is to research the relationship between information technology (IT) investment level and efficiency in conducting banking activities, IT at decision making process, future orientation, technology orientation and firm performance in the comprehensive competitive environment. As per this aim, I researched the related literature and after developing a research model and hypotheses, I made numerous analyses. The data of this study were mainly obtained from Kenya Commercial bank (KCB) and prutly some different Multinational Companies in East African region. In accordance with literature, the findings of this study showed that IT investments are vital component of firm performance. If firms manage IT investments successfully, they will enhance firm performance and thereafter success. Moreover, the study enlightens the success of Kenya Commercial bank (KCB) and relates the success to the embracement of IT infrastructures. Despite the challenges and 1isks in the brulking sector Kenya Commercial bank (KCB) has managed to out compete other financial institutions and emerge the bank with gestural branch network and capital base in the region with all branches across the borders linked together to provide real time bulking services to its customers. With this amazing strategy, Information Technology has facilitated the linkage and integration to support real-time banking across borders in the region.
Description
A Dissertation Submitted To the College Of Economics and Management Sciences in Partial Fulfillment of the Requirement for an Award of Bachelors Degree in Business Computing Of Kampala International University
Keywords
Information Technology, Selected Multinational Corporations
Citation