The impact of employee relations on organizational performance: a case study of electricity supply commission Uganda limited
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Date
2009-08
Authors
Journal Title
Journal ISSN
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Publisher
Kampala International University.College Of Economics and Management
Abstract
The topic of the study was the impact of employee relations on staff
performance a case study of the Electricity Supply Commission Uganda Limited.
The Company has had a number of challenges as far as the relationship between
the management and the employees who are concerned. Many employees have
joined the institute and left.
Employee relations ensures man- power development, establishing a closer
contact between persons connected with the industry, management and the
workers, creating a sense of belongingness in the minds of the ultimately
maximizing social welfare in order to foster the achievement of desired goals and
objectives.
The purpose of the study was to determine how good employee relations
improve staff performance in organizations.
The company is the largest producer of electricity in Africa, it is among the top
seven utilities in the world in terms of generation capacity and among the top
nine in terms of sales. It operated Kendal Power station, the largest coal fire
power station in the world and Koeberg nuclear plant in Africa. Its head quarters
were in Johannesburg and it hand country offices in Uganda, Nigeria and Mali. In
Uganda, the company has taken over the operations and maintenance of two
power stations of Nalubale, and Kiira since 2003.
The findings of the research showed that 80% of the respondents strongly
agreed and 20% agreed on the statement the employee relation had an impact
on organizational performance.
Employee relations should be taken seriously because it had a great contribution
to building the institutional image and increase staff performance in the
organization.
Description
Dissertation submitted to the school of Business and Management as a partial fulfillment for the award of a bachelor of Human Resource Management of Kampala International University
Keywords
Employee, Relations, Performance, Electricity, Uganda