The impact of collective bargaining on employee performance in educational institutions:
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Date
2009-08
Authors
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Journal ISSN
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Publisher
Kampala International University, College of Humanities and Social Sciences
Abstract
This study on the impact of collective bargaining on employee performance was
conducted in Kitale Academy Schools Complex. Using a population sample of 20
respondents who were drawn from all departments, the study revealed that collective
bargaining had great ramifications on employee performance in the education institutions
in Kenya.
The findings revealed that the Government and the Kenya National Union of Teachers
(KNUT) use negotiation, arbitration and sometimes confrontations such as mass action .
and industrial courts to address the service terms issues. Poor negotiation fonns and
techniques reduced performance drastically and resulted into low productivity and
minimal efficiency. 50% of the respondents said that though the government and the
union used negotiation to resolve issues, they only did so after long bargaining battles
filled with threats and mistrust over broken contracts. 30% conceded that the government
only responds to other means of action such as mass action and strikes while 20% said
they were forced to seek court or seek arbitration in order to obtain audience with the
government. Most of the respondents (90%) believed that collective bargaining has a
strong co-relation with employee performance. They also believed that poor negotiation
techniques and skills were responsible for a myriad problems experienced in the
education industry.
All respondents (100%) agreed that fair representation, cooperation and mutual
understanding are necessary for effective results to be achieved. 75% agreed that
collective bargaining has positive impact on performance. 15% suggested that other
approaches such as policy and working terms review should be sought to provide for
more time and a larger income spectrum to employees. This would enhance cooperation,
mutual understanding, and fair representation in the making and servicing of collective
agreements between employees Teachers' Service Commission (TSC) and the Kenya
National Union of Teachers (KNUT).
Description
A research dissertation submitted to the school of business and management in partial fulfillment for the award of a Bachelor of Human resource management of Kampala International University
Keywords
Collective bargaining, Employee performance, Educational institutions, Kenya