Total quality management and customer Service delivery A case study of Uganda Telecom

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Date
2010-09
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Journal ISSN
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Publisher
Kampala International University, College of Economics and Management Sciences
Abstract
Description
A research report submitted to the School of Business and Management in Partial Fulfillment of the Requirement for the Award of Bachelor of Supplies and Procurement Management of Kampala International University September 2010
Keywords
Customer Service Delivery, Quality Management, Uganda Telecom
Citation