Teamwork and employee performance in organizations: a case study of Bugambe Tea Estates Hoima District
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Date
2011-07
Authors
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Publisher
Kampala International University.College Of Economics and Management
Abstract
The topic of the study was team work and employee performance in organizations. A Bugambe tea
estate was used by the researcher as the case study. The general objective of the study was to establish
the relationship between work teams and employee performance in Bugambe Tea Estates. The
objectives of the study were: to identify the forms of team in Bugambe Tea Estates; to identify the
barriers to effective team performance in Bugambe Tea Estates; and to examine the effects of work
teams on employee performance on employee performance in Bugambe Tea Estates. The researcher
employed a cross sectional survey and the case study strategy. These were used because they appeared
to be cost effective since the researcher gathered data from a small geographical area, and also data was
gathered once. As a result of these, the researcher was in position to complete the study amidst the
meager resources.
The data that was gathered was analyzed both qualitatively and quantitatively. From there, data that was
analyzed quantitatively was posted onto frequency distributions tables and graphs for easy
interpretation.The study revealed that there was a positive relationship between the independent and the
dependent variables. Teamwork in the organization was found to be leading to an increase in employee
performance. The study revealed that there was only one form of teams in Bugambe Tea Estates. All
the teams were problem solving teams. The barriers to effective team performance were found to be
groupthink, lack of critical skills amongst the team members, guided communications, lack of different
view points and dysfunctional conflicts. Dysfunctional conflicts were found to be the most occurring
barrier to effective team performance in Bugambe Tea Estates. The study further revealed that
teamwork had both positive and negative effects on employee performance. However, teamwork was
found to be having more positive than negative effects on employee performance in Bugambe Tea
Estates. Owing to the findings, the researcher made the following recommendations: The management
of Bugambe Tea Estates to encourage the employees to work in teams. This was to be done through
informing them of the advantages behind teamwork, and also introduce team based incentive rewards as
opposed to individual based incentive rewards. The management was also recommended to emphasize
other forms of teams other than relying on problem solving teams a lone. The teams were to include
functional teams, virtual teams, cross functional teams, and cross functional work teams. For
researchers who may carry out research in the future, they were recommended to conduct it on
teamwork and labor turnover.
Description
Research report submitted to the School of Business and Management in partial fulfillment of one of the requirements for the award of a bachelor's degree in Human Resource Management of Kampala International University
Keywords
Teamwork, Employee performance, Organizations, Bugambe Tea Estates Hoima District