The effects of occupational stress in the business organizations. a case study of Kenya ports authority Mombasa, Kenya.

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Date
2011-03
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Publisher
Kampala International University, College of Economics and Management
Abstract
The management of occupational stress in organizations has continued to raise more concerns than ever before due to increased legislation and employee demands and awareness. Essentially this has put the employers in a situation mandatory for the organization to provide better services and management to the employees including the management of stress within the workplace. The backbone of this research is the effects of the management of this occupational stress specifically in the business industry such as Kenya Ports Authority in Mombasa. The first chapter introduces the study through background information, statement of the problem as well as the objectives of the study including the main causes of stress, the effects of such stress and how to effectively manage it. The questions that will guide the study are also given, the significance of the study, the scope as well as the anticipated limitations and ways of mitigating them are also given. Literature review is based on the management of occupational stress in the context of the causes, cannon symptoms, major effects and the major strategies of coping with stress and follows a conceptual framework to achieve the objectives of the study as well as answering the research questions. The study will employ descriptive design while sampling will be by systematic random sampling to obtain a 50% sample from a target population of I 06. Primary data will be obtained using a questionnaire with mainly closed ended questions while secondary data will be sourced from libraries and internet. Descriptive statistics will be used to analyze the data as well as the statistical packages and presented using percentages, tables and charts.
Description
This research dissertation submitted in partial fulfillment of the requirements for the award of the Degree of Bachelor of International Business Administration of Kampala International University
Keywords
occupational stress, business organizations, Kenya ports authority, Mombasa, Kenya.
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