Inventory management and service delivery in health units in Selected Sub Counties in Lira District in Uganda
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Date
2014-09
Authors
Journal Title
Journal ISSN
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Publisher
Kampala International University, College of Economics and Management
Abstract
The study investigated and sought to establish the relationship between inventory
management and service delivery in health units in selected sub-counties in Lira district in
Uganda. The researcher set out the following objectives; - to assess the inventory
management procedures in health units in selected sub-counties in Lira district in Uganda, to
establish the level of service delivery in health units in selected sub-counties in Lira district
in Uganda. And to identify the relationship between inventory management and service
delivery in health units in selected sub-counties in Lira district in Uganda. The research was
conducted using a combination of a survey and explanatory design. Data was collected using
questionnaires and interview guide as well as review of available documents and records
targeting administrators and health care providers, store managers and client/service users
from a population of 130 respondents’ data was analysed using statistical package for social
scientists where conclusion were drawn from tables, figures from the packages. The study
found that purchase orders in most cases are not properly authorized and completely
prepared and recorded on a timely basis, specifications is not performed by pharmacists and
that respondents are not satisfied with the purchasing procedures. . Data was collected using
questionnaires and interview guide as well as review of available documents and records
targeting administrators and health care providers, store managers and client/service users
from a population of 130 respondents’ data was analysed using statistical package for social
scientists where conclusion were drawn from tables, figures from the packages. The study
found that purchase orders in most cases are not properly authorized and completely
prepared and recorded on a timely basis, specifications is not performed by pharmacists and
that respondents are not satisfied with the purchasing procedures. It was also noted that
records are retained for a good period of time and that record keeping is by qualified
personnel. On inventory control, the study found that it exist in most health centres and that
this has improved the level of service delivery. The investigations recommended proper
authorization of purchase orders, employment of qualified pharmacists, provision of good
storage facilities, monitoring of service delivery and constant supplies ofdrugs from NMS.
Description
A thesis presented to the College of Higher Degrees and research of Kampala International University Kampala, Uganda in partial fulfillment of the requirements for the Degree Master of Business administration
Keywords
Inventory, Management, Service delivery, Health units