The Effects of Training on Employee Motivation: A Case Study of Tropical Bank Kampala Branch
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Date
2009-09
Authors
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Journal ISSN
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Publisher
Kampala International University, bachelors degree in Human resource management
Abstract
The study on-the-job effects of training on employee motivation in Tropical Bank- Kampala
Branch basically employed reinforcements and social learning theories which tried to guide it
up to its final completion, its problem statement concentrated on why employees in Tropical
Bank were not motivated despite the routine and continuous training given to them.
However, the study was directed by basic three objectives that aimed at determining the
effects of training needs assessment on employee motivation importance of the on-the-job
training and off-the-job training techniques and the effects of performance appraisals on
employee motivation in Tropical Bank- Kampala Branch.
The studies employed a sample size of 30 respondents from selected department s of
Tropical Bank - Kampala Branch and possibly snowball and purposive sampling techniques
were basic sampling techniques that the researcher used to select the sample size. Among
data collection instruments, the researcher used a questionnaire, interviews, plus
documentary reviews methods and there after she analyzed data using Microsoft Excel and
presented it in tables, which facilitated easy interpretation.
In as far as findings were concerned, the study found out that determining training needs
assessment of the employees, before taking them for training was taken to be the first step
in Tropical bank though sometimes needs assessment could be affected by corrupt assessors
and evaluators, it was again found out that both on-the-job and off-the-job training
techniques were all used in Tropical Bank- Kampala Branch though sometimes on-the-job
was much more used than off-the-job and yet off-the-job was highly motivate to employees
compared to off-the-job and lastly, performance appraisal was found out to be the best
practice and sometimes a technique that can be used to determine the training needs of
employees and to link pay according to performance although sometimes it could be
affected by halo effect, biasness and stantaneous errors.
It can be thus recommended that needs assessment should be conducted on honest grounds
in order to eradicate corruption in Tropical Bank, a complete balance should be ensured in
training methods used in Tropical Bank and that performance appraisal should be bias free in
order to eradicate all problems in Tropical Bank-Kampala Branch and for employee
motivation to emerge.
Description
A Research Work Submitted To The School Of Business And Management In Partial Fulfillment Of The Requirements For The Award Of A Bachelors Degree In Human Resource Management Of Kampala International University
Keywords
Training on Employee Motivation, Tropical Bank Kampala Branch