Communication and Its effect on employee Performance in an Organisation. Case Study: Ceford in Wakiso.
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Date
2008-05
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University, College of Economics and Management Sciences .
Abstract
This research was based on investigating the impact of communication on
performance of employees. It was conducted in CEFORD. It covers top
administrators and employees as its respondents.
The objective of the study was to establish the relationship between
communication and performance, effects of communication and performance
and form of communication used in CEFORD.
The researcher used questionnaires, interviews, and observation as the
research instruments.
The findings indicated that, communication go hand in hand with
performance; and this is evidenced with a massive performance got from the
findings. It was also realized that poor relationship among staff, domestic
problem, language problem, heavily hinders communication flow in CEFORD.
Some of the recommendations made by the researcher in this report included
encouragement of open-door communication philosophy where an employee
is free to report to superior in case of misfortune. More emphasis should be
put on formal communication than informal communication.
Description
Dissertation submitted in Partial Fulfillment of
the Requirement for the Award of a Bachelor
Degree of Human Resource Management of
Kampala International University.
Keywords
Communication, Employee Performance, Effects, Organisation., Wakiso