Employee training and staff performance in selected telecommunication companies in Mogadishu Somalia
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Date
2011-10
Authors
Journal Title
Journal ISSN
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Publisher
Kampala International University, school of Economics and Management
Abstract
The study looked at the Employee Training and Staff Performance in Selected
Telecommunication Companies in Mogadishu- Somalia.
The study of the objectives is to determine the level training and staff performance in
selected telecommunication companies in Mogadishu Somalia
The main Purpose of the study was to determine the relation between of employee
training and staff performance in selected telecommunication in Mogadishu Somalia
The study was conducted through descriptive survey and correlation research design
Questionnaires methods were used to collect data from the respondents; self-administered
questionnaires were ideal. The questionnaires comprised of both closed-ended and open ended questions. Out of the 134 questionnaires distributed, the researcher only receives 100
questionnaires back and I used in this study sampling procedure was Simple sampling
technique is technique that selects a sample without bias,
Conclusion and the key findings of the study reveal that; the employee performance can
improve after undergoing training, the employee training has a positive impact on the level
of staff performance due to the high rate of the respondents who agreed with this issue, the
rate of the relationship between staff and their performance is very high, that there is an
impact of employee training in telecommunication companies in Mogadishu — Somalia as
realized by the employees and the management, among others
The study therefore recommends that; the telecommunication companies should
emphasize the importance of employee training to all their employers, should introduce
compulsory employee training where necessary, companies should carry out employee
training of various ways in a way that will benefit the company by increasing its
performance, and also the telecommunication companies should improve on the employee
salaries in order to avoid company brain drain after the employee training as this wastes
resources.
Description
A Thesis Presented to the School of Postgraduate Studies and Research Kampala International University Kampala, Uganda in Partial Fulfillment of the Requirement for the Degree Master of Business Administration
Keywords
Employee training, Staff performance, Telecommunication companies, Somalia