The impact of procurement planning on the service delivery case study: the Inspectorate of Government Kampala

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Date
2011-03
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Publisher
Kampala International University, College of Economics and Management
Abstract
The purpose of the study was to establish relevance of procurement planning and service delivery in Inspectorate of government. Basing on the following objectives; to establish the relevance of procurement planning in the government institutions, to find out the dimensions of services delivery and to establish the relationship between procurement planning and services delivery. The study design •was cross sectional and both qualitative and quantitative data were employed to gain an in depth understanding on pricing strategies and profitability. Respondents comprised of 4 senior level managers 14 middle level managers and 26 junior level managers. Data was both primary and secondary. Primary data was collected by the use of Self-administered questionnaire which was designed using like scale, and they were distributed to staff members at all levels. Data was processed by using codes. Data analysis was done by using SPSS for widows to establish the relationship between variables. Findings indicated that social and economic disruption can be minimized and this assumes that there is full knowledge of the social, economic, political and physical systems with in which political and physical systems with in which such development is operating, Findings also indicated the requisition plan is based on the estimate of procurement operations to be carried out. This relates with the findings of (Procurement Assessment Report 2004 ) noted that While some procurement needs cannot be expected or anticipated a requisition plan based on estimate is always better than no plan at all because it will help in achieving effective and efficient service delivery as a whole. It was recommended that the Inspectorate of Government needs to use automated means of procurement that is electronic purchasing and this will greatly reduce the expenses and increase cost savings in the process.
Description
A Research Report Submitted To The Faculty Of Business And Management, Department Of Procurement And Marketing In Partial Fulfillment Of The Requirements For The Award Of Bachelor’s Degree In Procurement And Supplies Of Kampala International University
Keywords
Procurement planning, Service delivery, Inspectorate of Government, Kampala
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