The influence of employee’s attitude on work performance in Uganda: a case study of Kabalagala Police Station
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Date
2014-07
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University, College of Humanities and Social science
Abstract
The study assessed the implication of attitude on work performance of police
officers. Specifically the study assessed attitude of police officers, assessment
of performance of police officers and the relationship between attitude and
performance at work place.
Both qualitative and quantitative research designs were employed; the two
study designs were useful in the acquisition of rich, detailed and quantifiable
data. The study population included 50 respondents.
Findings reveals that police officers’ attitude is not uniform but varies from one
police officer to another despite of the fact that they undergo similar training
meaning that even the degree of its (attitude) impact to their (police officers’)
performance. It was found out that some police officers reach decisions too late
since 26.7% of participants openly agreed to be reaching decisions too late,
68.3% disagreed and 5% had no response.
Majority of police officers reported to be punctual this implies a lot in the
performance of police officers. Close to 74% of respondents agreed that they are
trustworthy, 22% were neutral and 4% were untrustworthy. This implied that
the degree of performance based of trustworthiness status is relative although
many police officers are trustworthy.
In conclusion different police officers have different attitudes which impose
different impacts to their performance. It is against this background that there
is need to m~ch attitudes with the departments each police officer is given.
Also the responsibilities assigned in a particular department should be
marched with someone’s attitude.
Among the areas identified for further study or research include but not limited
to the following; the relationship between employees attitude and work
performance in private organizations for example MTN companies.
There is also need to investigate about the influence of gender and enforcement
of laws in the police force.
Description
A research report submitted to the college of humanities and social science in partial fulfillment of the requirements for the award of a bachelor’s degree of public administration of Kampala International University
Keywords
Employee’s attitude, Work performance, Uganda