The effects of training on employee turnover: a case study of united bank for Africa Uganda limited, Kansanga branch:
Loading...
Files
Date
2019-11
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
This study was carried out at United Bank for Africa Uganda limited, Kansanga branch. The study
was based on the effect of training on employee turnover in organizations. The objectives of the study
were to identify the training techniques used, to determine the causes of employee turnover and to
assess the effect of training on employee turnover in united Bank for Africa Limited~ A Sample of 40
respondents was selected for the study purpose and the data was collected using stratified random
sampling technique together with purposive sampling which helped me to select the respondent of
different categories.
Basing on the research findings, I concluded that Poor training, Poor recruitment and selection
procedures, Employee redundancy, Influence of external employee market, Low salary and wages,
dismissal due to poor performance, Employee retirement, Poor health and safety practices, Bank
downsizing strategy and Staff resignation and dishonest were the causes of employee turnover in
united bank for Africa limited. However, I concluded that Training and career development inspires
staff, Makes staff perform effectively, Equips staff members with product knowledge, Informs staff of
the consequences of dishonesty and Equips staff members with customer care and marketing skills
were all the effects of training on employee turnover in united bank for Africa Limited and I also
concluded that Job instruction technique, Induction technique, Delegation of duties, Demonstration
technique, Conference training and social simulation techniques were the employee training
techniques used by united Bank for Africa Limited.
It was recommended that the management of united bank for Africa should motivate all the
employees in form of appraising their performance and giving them other benefits to enable them
perform towards achieving the set goals and objectives and the top management of united bank for
Africa should be willing to extend overwhelming support to all the departments such as accounting
and auditing to ensure good financial performance. It was found out that the contribution of job
training to united bank for Africa Uganda; the different ways of minimizing employee turnover in the
financial institutions and the impact of employee turnover on the performance of financial institutions
were the areas for further studies.
Description
a research report submitted to school of economics and management in partial fulfillment of the requirements of the award of a bachelor’s degree in human resource management of Kampala international university.
Keywords
employee turnover, united bank for Africa