Communication and Employee Performance in Uchumi Supermarket Kabalagala Branch Uganda

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Kampala International University, bachelors degree in Human resource management
The study sought to assess impact of communication on performance of employees at Uchumi supermarket. The research was based on three objectives; to identify the various principles of communication used in Uchumi supermarket, to assess the different communication media used in business in Uganda and to examine employee performance management at Uchumi supermarket. The study revealed that communication is of great importance to the performance of Uchumi supermarket as it helps the organisation to well pass information to the targeted recipient effectively; different issues are communicated such as changes in operations manual, goals and objectives, which makes the employees aware of the organizational goals thus encouraging them to work hard hence better performance of the organisation. The study also revealed that human resource is the engine of the organisation because without enough man power the organisation cannot run smoothly. Therefore there is a need for the organisation to communicate effectively to its employees through different communication media. Thus communication gears organisational employee performance positively if there is a clear communication system in an organisation The study concluded that a well communication system positively affects employee perfonnance at Uchumi supermarket; a well communication system has helped the supermarket to survive in the market. Communication is a major tool in the human resource performance of an organisation. The following recommendations were suggested if Uchumi supermarket is to improve employee performance. The supermarket should employee people With close education levels to eliminate under looking each other of the staff members. This is because someone of primary level of education finds it difficult to converse in English with a staff member with master's degree. Simple vocabulary should be used as communication needs deep understanding of the information being passed to the recipient. The organisation should not use complicated words, abbreviations which may hinder effective communication.
A Research Report Submitted to College of Economics and Management Sciences in Partial Fulfillment of the Requirements for the Award of Bachelors of Human Resource Management of Kampala International University
Communication, Employee Performance