Decentralization and Service Delivery In Somaliland
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Date
2011-06
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University, College of Humanities and social sciences.
Abstract
The study investigated the relationship between Decentralization
and service delivery in Somaliland.
The purpose of this study was to examine the level of participation,
effectiveness and responsiveness in the decentralized public sector service
delivery in Somaliland. The study was guided by three objectives. The first
objective was to determine the level of popular participation in decision
making system at local level, the second one was to determine the
effectiveness of decentralization on the improvement of service delivery
and the third objective was to establish the relationship between
decentralization and service delivery in Somaliland.
The study used a descriptive correlation quantitative design. Data
was collected in February 2011, using questionnaire from 52 selected
respondents from the accessible population then analyzed using Pearson’s
product correlation coefficient, descriptive statistics means, percentage,
frequency and presented in tables. The study found out that
Decentralization increases people’s participation in decision making, it also
compels leaders to be accountable to the people, the study further found
out that The central government is reluctant to decentralize its powers,.
thus causing challenges in the service delivery. The study concluded that
there is no significant relationship between Decentralization and Service
Delivery in Somaliland. However the study recommends among other
things that the central government must reform the culture of centralized
bureaucracy which has failed to deliver good quality services to the local
people.
Description
A Thesis Presented To The School Of Postgraduate Studies And Research Kampala International University Kampala, Uganda In Partial Fulfillment Of The Requirements For The Award Of The Masters’ Degree Of Public Administration And Management.
Keywords
Decentralization, Service Delivery, Somali land