Outsourcing services and service delivery in Namutumba District local government

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Kampala International University, College of Education, Open and Distance Learning
The study focused on outsourcing and service delivery in Namutumba District Local Government. The objectives of the study were to identify the benefits of outsourcing, the reasons for outsourcing, and challenges associated with outsourcing in Namutumba District Local Government in Namutumba, Uganda. The research used a cross sectional survey design on the use of qualitative and quantitative approaches that were adopted to establish the effects of outsourcing services and service delivery and it was used for profiling, c;l.efining, segmentation, estimating, predicting and examining associative relationship cross sectional studies easily provide a quick snap short of what was going on with the variables for the research problem. The researcher used Slovene's formula in determining the sample size of which was 36 which based on the confidence level of 95% and confidence in interval of error. The sampling technique used was the random sampling technique, where the sampling procedure used stratified, random sampling and purposive sampling were used. In conclusion, according to the study, it was realized that there is a very weak relationship between procurement planning and service delivery at a rate of 0.096, and the study too recommended that the government should increase funding for the maintenance of community and feeder roads, Increase their investments in the agriculture since most of the natives and Ugandan communities mainly depend on agriculture for a living, and there is also need for an effective· procurement planning in the provision of service delivery by Namutumba District Local Government.
A research proposal submitted to the College Of Economics and Management in partial fulfillment of the requirements for the Award of Bachelors Degree in Supplies and Procurement Management at Kampala International University
Service, Delivery