Procurement process and project performance of International non-Governmental Organizations in Hargeisa, Somaliland

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Kampala International University, College of Humanities and Social Sciences
This study had the main objective to establish the role of procurement process in improving the performance of projects run by International Non-Governmental Organizations in Hargeisa, Somaliland. The main problems which needed to be addressed in the projects were poor performances as evidenced by poor efficiency, quality of service and effectiveness. The study had three objectives which were 1) to examine the procurement process as implemented in International NGOs of Hargeisa, Somaliland 2) to determine.~ the level of p.@pce in International NGOs of Hargeisa, Somaliland and 3) to establish a relationship between procurement process and project performance in International NGOs of Hargeisa, Somaliland. The study employed descriptive correlational design which involved both qualitative and quantitative approaches. Using this method, the researcher used a structured questionnaire (close ended) and an interview guide (for qualitative responses). A research population of 150 was identified and a sample size of 109 respondents was computed using the Slovene’s formula. In selecting the respondents the researcher used purposive sampling technique. From the findings it was found that procurement process was poorly implemented and so was the performance of the projects. Relationship wise, it was found that there was a significant relationship between procurement process and projects performance as it was computed at a Pearson correlation coefficient of 0.844. Regression analysis gave an R Squared value of 0.712. As recommendations, the researcher suggests synchronization of the procurement processes with the budget, soliciting suggestions and opinions of end users, allowing for competitive bidding, minimizing lead times, and setting up a special contract award committee.
Thesis submitted to the College of Higher Degrees and Research in partial fulfillment of the requirements for the award of Masters of Project Planning and Management of Kampala International University
Procurement process, Project performance, International non-governmental organizations, Somalia