Decision making and service delivery in local government. a case study of Buvuma District

Thumbnail Image
Journal Title
Journal ISSN
Volume Title
Kampala International University, College of Humanities and social sciences.
The study examined decision making and service delivery in local government (Buvuma Districtlt has also been observed that rural people continue to live under appalling conditions characterized by poor road networks, unhygienic water supply and poor or lack of electricity and other challenges. The study therefore was guided by the following objectives; to examine the relationship between decision making on social services delivery, to assess the impact of government effectiveness on social service delivery, to find the government structure on overall social service delivery in Buvuma local government, Uganda. Methodology: The study adopted a case study and descriptive design. The design was chosen because it allowed comparison/probing of several variable/questions at the same time. a sample size of 127 in the analysis of the Morgan’s table findings: The employees are encouraged to the independently in the course of carrying out their duties with a mean of 3.52; decision is empowered to offer services to the best of their ability given a mean of 3.39. The entire local government pulls towards a common goal encouraged by its decision making and mission (4.07); there is greater accountability for end results within the Buvuma (M =4.02) Conclusion and Recommendation: Government should recruit employee staff in all departments so as to improve the standards and reduce on the corruption rates and improve service delivery
A research report submitted to the College of Humanities and Social Science in partial fulfillment of the requirement for the Award of a Bachelor’s Degree in Public Administration of Kampala International University
Decision making, Service Delivery, Local Government.