Work Place Conflict Management Strategies and Organisational Performance: A Case of Kayonza Growers Tea Factory- Kanungu Uganda
| dc.contributor.author | Nsiime, Viola | |
| dc.date.accessioned | 2019-11-21T06:41:31Z | |
| dc.date.available | 2019-11-21T06:41:31Z | |
| dc.date.issued | 2018-06 | |
| dc.description | A Dissertation Submitted to Post Graduate Studies and Research Directorate in Partial Fulfillment of the Requirements for the Award of a Degree of Master of Business Administration of Kampala International University. | en_US |
| dc.description.abstract | The study established the relationship between workplace conflict management strategies and organizational performance at Kayonza Growers Tea Factory in Kanungu. The specific research objectives were; to establish the relationship between avoidance and organizational performance at Kayonza Growers Tea Factory, to determine the relationship between accommodation and organizational performance at Kayonza Growers Tea Factory and to establish the relationship between compromise and organizational performance at Kayonza Growers Tea Factory. The study used descriptive and correlational research design and explored both qualitative and quantitative approaches. The tools for data collection were questionnaires and interview guide. Purposive and random sampling techniques were used to determine the sample size and the collected data was analyzed using SPSS and a total of 201 respondents participated in this study. The findings of the study in general revealed a weak positive correlation between workplace conflict management strategies and organizational performance. The study concluded that there was a negative relationship between avoidance and organizational performance, it was further concluded that the weak positive relationship between accommodation and organizational performance was insignificant and it too would not affect performance and lastly, the study deducted that there was a weak positive relationship between compromise and organizational performance. This study recommended that organizations should adopt inclusive conflict management strategies like compromise with collaboration and involve union leadership and employee representation. Other factors like proper work equipment, employing quality human resource, a fair remuneration policy, equal treatment of employees, improved technology, training and development should be employed to improve performance in organisations. | en_US |
| dc.identifier.uri | http://hdl.handle.net/20.500.12306/3773 | |
| dc.language.iso | en | en_US |
| dc.publisher | Kampala International University, College of Economics and Management. | en_US |
| dc.subject | Management Strategies | en_US |
| dc.subject | Organizational Performance | en_US |
| dc.subject | Growers Tea Factory | en_US |
| dc.subject | Kanungu District-Uganda | en_US |
| dc.title | Work Place Conflict Management Strategies and Organisational Performance: A Case of Kayonza Growers Tea Factory- Kanungu Uganda | en_US |
| dc.type | Other | en_US |