Work stress and staff performance in Kampala International University main campus, Kampala — Uganda
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Date
2011-10
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University. College of Humanities and Social Sciences
Abstract
This study set out to determine the degree of effectiveness of work stress
on staff performance in Kampala International University, main Campus,
Kampala — Uganda. The study was based on five specific objectives: (i) to
determine the profile of respondents in terms of gender, age, marital status,
level of education, position in the organization, length of service, (ii) to
determine the extent of work stress among KIU staff, (iii) to determine the level
of staff pe~the performance in KIU (iv) to determine if there is a significant relationship
between work stress and staff performance in KIU and (v) to recommend
strategies that will further enhance employee performance based on the findings
of the study.
It was based on descriptive correlational survey design. SAQ were used to
collect primary data from 175 out of 310 employees, using simple random
sampling. Data analysis was done using SPSS’s frequencies and percentages;
means; and Pearson’s Linear Correlation Coefficient.
The findings showed that majority of the respondents were male, with
age range of 26 — 39 years, more than half were single; holders of Master’s
degree and above, it was dominated by lecturer and majority with experience of
more than three years. It went ahead to revealed that the level of work stress at
mean z2 (low level). On the other hand the level of staff performance in stands
at a mean z3 (high level). The findings from PLCC showed a Positive and
significant relationship between work stress and staff performance at (r 0~894,
sig. = 0~000).
The researcher recommended that if staff performance is to be improved
in KIU, management should; a) ensure that employee salary is paid in time, (b)
improve! increase on the salary scale, (c) introduce a system of giving
employees fringe benefits and (d) ensure that there is a gradual introduction of
new university policies and programs among others.
Description
A Thesis Presented to the School of Postgraduate Studies and Research Kampala International University Kampala, Uganda In Partial Fulfillment of the Requirements for the Master in Human Resource Management
Keywords
Work stress, Staff performance