The effects of employee training on organizational performance in Barclays bank, Uganda limited

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Kampala International University, College of Economics and Management
This study analyzed the employee training and organizational performance. The research was conducted at Barclays Bank Uganda Limited in Kampala. The general objective of the study was to determine the effect of employee training on organizational performance. The research questions included, what are the types of employee training programmes in Barclays Bank, what is the effect of employee on productivity and has employee training led to staff retention in Barclays Bank. This study used a case study design, and the total population was 142, sample size was 64 from four branches. Self-administered questionnaire were used as well as Interview guide. The findings of the study are hoped to provide useful information to the Banking sector in designing appropriate and practical policy guidelines that can help improve on employee training and ultimately organizational performance. In conclusion, the findings revealed that training has had a substantial impact on the performance of the bank, although little attention has been paid to the aforementioned, it has brought positive changes in the way business is transacted. Moreover, the study recommended that Barclays Bank management should embark on training that is supported by properly identified training needs if training is to enable them gain a competitive advantage over other financial institutions
A thesis presented to the School of Postgraduate Studies and Research in partial fulfillment of the requirements for the award of a degree of Masters of Human Resource Management of Kampala International University
Employee training, Organizational Performance, Barclays Bank Uganda limited