Motivation and employee performance in the health sector. a case study of Kaproron health centre iv in kween district in eastern uganda:
Loading...
Files
Date
2017-08
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University, College of Humanities and Social Sciences
Abstract
The study assessed the impact of motivation on employee job performance in the health sector
especially in Kaproron health Centre IV in Kween district. The respondents involved were the
administrators of the health Centre, medical workers and patients. The study hoped to sample
100 respondents but only 60 of them participated in the exercise.
The study objectives were to identify different approaches/methods used to motivate employees
in the health Centre, to identify the challenges faced by the employer in trying to motivate
employees in the health Centre and to suggest possible measures to the challenges facing the
employer while trying to motivate employees in the health Centre. The research was generally to
find out the cause of the trends that is taking place in the health sector concerning motivation,
employee job performance and service delivery.
The study findings revealed the main tools of motivation as being work leave, promotions,
allowances, health insurance and housing facilities which influenced time management, hard
work, commitment and better service delivery.
The most noted impact of motivation on employee job performance were; enhances commitment
to work, leads to better service delivery. The major challenges facing motivation were;
corruption, lack of professionalism and limited fhnding from government among others and the
suggestion to reduce these challenges were; formulating strict laws against corruption,
establishing staff houses and recruitment of more medical workers.
The research concluded that when the employees are motivated through the provision of both
intrinsic and extrinsic benefits and both financial and non-financial rewards like promotions,
trainings among others makes them to concentrate on their job hence leading to high productivity
and better service delivery.
The study recommends the following; there is need for more funding by the government,
recruitment of more health staff Donors and NGOs support and establishment of staff quarters
for accommodation
Description
a research dissertation submitted to the college of humanities and social sciences as a requirement in partial fulfillment for the award of a bachelors of public administration of Kampala international university.
Keywords
Motivation, employee performance