Electronic Tendering and Organizational Performance: A Case Study of Bidco Uganda Limited
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Date
2015-06
Authors
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Kampala International University, bachelors degree in Supplies And Procurement Management
Abstract
The researcher found out that there was a relationship between e-tendering and
organizational performance in organizations. Assess the benefits of e-tendering on the
performance of organizations; determine the factors hindering the implementation of e-tendering
in Bidco Uganda, explore measures that can be adopted in implementing e-tendering
processes for organizational performance at Bidco Uganda limited.
The researcher used a descriptive and explanatory research design basing on the
qualitative and quantitative data was got from interviews, questionnaires. The data was
collected from 40 respondents of Bidco Uganda limited.
The findings were that e-tendering was beneficial in delivering services to customers.
The researcher found out the challenges encountered could be solved and this was
evidenced by the respondents who strongly agreed to the strategies. E-tendering
known as online buying is speedy and efficient compared the traditional procurement
means that are being used in Uganda therefore, the implementation help employees to
carry out their function quickly and efficiently by modeling customers pattern of carry
out their function quickly and efficiently by modeling customers pattern of demands and
avail products/items which are of their desired quality at the right time and in right
place, provides improved service access to such information I data helps employees to
deal with specific problem as and when they arise in conjunction with the customer
complaints. Organizations should have had more information upon which they base,
hence enabling organizations to make purchasing efficient and effective. These
advances/systems may also keep the organizations updated with current product
development hence making organization in general. Since the researcher realized that
the benefits were eminent, there should be no doubt that e-tendering leads to
organizations success. The given recommendations should be put into consideration by
Bidco Uganda limited and other organizations that intend to use e-procurement.
The researcher recommends that to ensure achievement of the e-tendering objectives,
the implementation project should proceed, as far as possible, in alignment with the
business management, carefully analyze its own business processes and procurement
transactions, and use suitable criteria (e.g., costs, risks, lead time, and percentage of
transactions beyond a certain threshold. This helps in eliminating the challenge
associated with limited finances.
Training should be given a high priority, alongside the need for public sector agencies
to identify the skills required by all those engaged in procurement. Electronic
procurement systems should be made part and partial of the decision making as a way
of availing reliable information in the organizations. Organization should ensure that the
embracement of E-tendering assists in establishing better working relationships. The
benefits that accrue from application of E-tendering should be adequately analyzed.
Management should ensure strict adherence to the company's policies and guideline
regarding the application electronic procurement and All employees in one way or
another should be involved in the purchasing process especially as far as electronic
procurement is concerned.
Description
A Research Report Submitted to the College of Economics And Management as A Partial Fulfillment for the Award of a Bachelors Degree of Supplies and procurement management of Kampala International
Keywords
Electronic Tendering, Organizational Performance, Bidco Uganda Limited