The impact of hospitality on the development of tourism industry a case study of kisumu museum, Nyanza province, Kenya

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Date
2011-08
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Publisher
Kampala International University, College of Economics and Management
Abstract
The research topic was chosen due to competition in the tourism industry whereby some industries do not believe that various services they provide and the way the services are delivered can affect their development either positively or negatively. The research topic was therefore to establish the impact of hospitality in the development of tourism industry. Specific objectives of the study were to determine the relationship between hospitality and the development of tourism. Establish the impact of hospitality on the development of tourism industry and identify the various hospitality establishment delivered by tourism industries. The research was particularly carried out at Kisumu Museum, Nyanza Province of Kenya. The data was collected using both quantitative and qualitative methods. Research designs included study population, sample size techniques while the research instruments used were questionnaires and interviews together with other instruments like observations. The data obtained was interpreted, analyzed and presented in tabular form showing the percentage and frequencies and also illustrated in diagrams on the basis of the analyzed information. These provided a clear meaning and therefore easy understanding of the data presented. Finally, summaries were drawn and conclusions were made from the interpreted analyzed and presented information.
Description
A research dissertation submitted to the College of Economics and Management in partial fulfillment of the requirements for the award of a Degree of Bachelor of Tourism and Hotel Management of Kampala International University
Keywords
hospitality, tourism industry, kisumu museum
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