The effects of communication on employee performance case study: Kajiado county council district: Kenya
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Date
2011-11
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Publisher
Kampala international international: College Humanities and Social Sciences
Abstract
The purpose of the study was basically to establish the relationship between communication and employee performance in Kajiado County Council. The key objectives were to establish the effects of communication on employee performance and to establish the forms of communication used in Kajiado County Council. Simple random sampling was used to select the sample. 40 respondents were randomly elected, data collection was done by the researcher herself, questionnaires were given to respondents to fill with the help of the researcher. Data collected was analyzed and finally tabulated. The finding of the study indicates that there is a relationship between communication and employee performance. It also indicates that communication has a great impact on employee performance. The recommendation indicates that there should be a free and open environment for communication amongst employees to channel their complaints to the management and feedback provided promptly. The recommendation indicates that all forms of communication should be used in order to facilitate the flow of information for the top management to the employees and from the employees to the top management. This will open up the channel of communication through enhancing pe1fonnance in the organization. The top management of the county council should make sure that employees undergo
Intensive training and development in order to equip employees with skills since the large numbers of them are unskilled. Employees were not adequately sensitized about communication and performance in Kajiado county council and therefore a lot should be done to make employees informed.
Description
A research dissertation submitted to the school of business and management in partial fulfillment of the requirements for the award of bachelor's degree in human resource management of Kampala international university
Keywords
Human Resource Management, Communication, Employee performance, Kijiado district