Communication and Its effect on employee Performance in an Organisation. Case Study: Ceford in Wakiso.

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Kampala International University, College of Economics and Management Sciences .
This research was based on investigating the impact of communication on performance of employees. It was conducted in CEFORD. It covers top administrators and employees as its respondents. The objective of the study was to establish the relationship between communication and performance, effects of communication and performance and form of communication used in CEFORD. The researcher used questionnaires, interviews, and observation as the research instruments. The findings indicated that, communication go hand in hand with performance; and this is evidenced with a massive performance got from the findings. It was also realized that poor relationship among staff, domestic problem, language problem, heavily hinders communication flow in CEFORD. Some of the recommendations made by the researcher in this report included encouragement of open-door communication philosophy where an employee is free to report to superior in case of misfortune. More emphasis should be put on formal communication than informal communication.
Dissertation submitted in Partial Fulfillment of the Requirement for the Award of a Bachelor Degree of Human Resource Management of Kampala International University.
Communication, Employee Performance, Effects, Organisation., Wakiso