Procurement planning and service delivery in Mayuge District Local Government- Uganda

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Kampala International University, College of Economics and Management
In developing countries, public procurement is increasingly recognized as essential in service delivery and it accounts for huge proportion of total expenditures. However, there is a growing recognition that, despite significant increases in resources, public service delivery is falling in many developing countries. Poor service delivery in local governments can be justified by ineffective procurement systems within the local governments. The purpose of this study is to determine the relationship between Procurement Planning and Service Delivery in Mayuge District Local Government- Uganda. The study based on the socio-economic and institutional theories. The objectives of the study; to establish the relationship between procurement policy and Service Delivery, to understand the relationship between Procurement Planning and Service Delivery, and to determine the relationship between sustainable procurement practice and service delivery. Stratified sampling technique was used to select a representative sample from a target population of 157 employees with a sample size of 95 respondents. Likert- Scale questionnaire was also employed. The collected data was further analyzed using SPSS and excel computer software as well as descriptive statistics. The findings revealed that: Procurement policy has a significant strong positive relationship with Service Delivery. Furthermore, the study found out that Procurement planning sets in motion the entire procurement process of acquiring services in local government. The study found that sustainable procurement practices was insignificant. In conclusion, the strong positive relationship between procurement planning and service delivery implies that a better procurement plan leads to better delivery of services while poor planning hampers the delivery of services. Below are the major recommendations: The National procurement policy or rules and regulations should be revised to put into place clauses that lead to flexibility and inclusion of emerging trends in the procurement process as procurement is an involving profession; The top management should ensure that the department of procurement gets involved in all procurement and contract related activities; The planning process for the district should involve all concern departments so that planning can be done in advance before budgets are approved; Government should increase its subsidy to the district’s operation; The district should include sustainable procurement criteria within its procurement and contracting decision
A dissertation submitted to the college of economics and management in partial fulfillment of the requirement of the award for Master Degree in Business Administration of Kampala International University Kampala, Uganda
Procurement planning, Service delivery, Mayuge District Local Government, Uganda