An Analysis of the Effects of Employee Performance Appraisal on Organizational Productivity: A Case Study Of World Vision-Gulu: Gulu District, Uganda

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Kampala International University, bachelors degree in Human resource management
The problem under investigation was to analyze the effects of employee performance appraisal on organizational productivity and Gulu World Vision was adopted as a case study. This is because, many non-governmental organization do not take performance appraisal as a serious issue. They do not consider it much, so ignore it and do not see it as one of the factor that lowers productivity of the organization. in this organization, there is general outcry that they over work people, they are too strict, it is hard to get employment with them and they can fire employees any time. This explains why many people do not prefer to work with non-governmental organization. There is unfair recruitment and selection in the organization, over working of people, too frequent appraisal of employees which lowered their out put, employees failed to meet deadline and in the end the organization was not cost effective due to many employees who preferred to quit the organization and it had brought general negativity towards the organization and it is due to this that the researcher found it necessary to investigate the problem under study. Employee performance appraisal was characterized by; management's skills, employees' attitudes, and management's prejudice(biasness/hallow effects) while organizational productivity was characterized by high out put, meeting targets,( deadlines) and cost effectiveness. This study was attempting to answer the following research questions: • What is the effect of management's skills on organizational productivity in Gulu World Vision? • What is the effect of employee attitudes on organizational productivity in Gulu World Vision? • What is the effect of management's prejudice on organizational productivity in Gulu World Vision? The data collected was both primary and secondary. The researcher used questionnaires and interviews as the research instruments. Both open ended and close ended questions were used to obtain data from the respondents. The sample size was of 30 respondents chosen through the simple random sampling method .. The respondents comprised of supervisors/administrators and employees from different projects run by the organization. This data was there after analyzed using percentiles as a statistical method. The information showed that performance appraisal is very sensitive and crucial aspect in any organization. And for any organization to perform effectively and efficiently; the management has to ensure proper timing of the appraisal, be fair in rewarding performance and actually employ a lot of interpersonal skills for performance appraisal to operate effectively and be of any meaning to the organization. For improvement, it is recommended that the management and supervisors of employees of Gulu World Vision should know when to appraise, ensure that they give feedback on performance and actually involve a lot of interpersonal relationship in appraisal system and actually recognized and reward high performers so as to ensure that employees embrace performance appraisal and get motivated with it so as to improve on the productivity of the organization.
A Research Report Submitted To The School Of Business And Management In Partial Fulfillment Of The Requirements For The Award Of Bachelor Degree In Human Resource Management Of Kampala International University
Employee Performance Appraisal, Organizational Productivity, World Vision, Gulu District, Uganda