Conflict management approaches and striking in selected secondary schools in Mbarara municipality

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Kampala international international: College Humanities and Social Sciences
The study focused on the relationship between conflict management approaches and striking in Uganda with specific reference to selected secondary schools in Mbarara Municipality-Mbarara district. The objectives of the study included; an establishment of the influence of administrative responses on striking, identification of the influence of school committees on striking, ascertaining whether staffing influences striking and establishing the influence of institutional responses to the prevalence of striking. The study used cross sectional and descriptive research designs and a sample of 100 respondents was collected from five schools. Both simple and purposive sampling techniques were used to select the respondents. Different data collection methods were used during the study like questionnaires and interviews. Data was analyzed using SPSS computer package. Results indicate that strikes are prevalent in most schools of Mbarara Municipality due to the poor management approaches. PTA was pronounced as having a major role in addressing strikes in secondary schools although it has not been much engaged in conflict management approaches. Further findings reveal that in most secondary schools there is still poor staff motivation, followed by lack of managerial skills and these have tended to demobilize staff against controlling strikes in secondary schools. The institutional responses provided are not properly followed by schools administration leading to the occurrence of strikes in most secondary schools of Mbarara Municipality. The study concluded that control oriented conflict management approaches result into dissatisfaction among organizational members. The benefits of functional conflict will not be realized in a school when the head teacher allows only one way communication and dominates organizational processes. Institutional discipline seems to be the most appropriate institutional response that can control the rate of strikes in secondary schools once it is well promoted. The study recommended that strategic and inclusive conflict management approaches were crucial in curbing down strikes in secondary schools for improved performance.
A dissertation submitted to the faculty of business and management in partial fulfillment of the requirements for the award of master’s degree in public administration and management of Kampala international university
Public administration and management, Conflict management, Approaches, Selected secondary schools, Striking, Mbarara municipality