Online ticket ordering system (OTOS) case study: Scandinavia Express Services

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Kampala International University, College of Economics and Management
The purpose of this project was to develop an online ticket ordering system that will ease and facilitate the clients of Scandinavia Express Services. The use of online system fastens the process of recording personal information of clients and booking of tickets. The system will market the company as well as provide information about the products and services offered by Scandinavia Express Services. I started by examining the mode of operation of Scandinavia Express Services .This involved recognizing the key roles played by the staff and the strategies used by clients to order for tickets. The data was obtained from both primary and secondary sources. I then reviewed the weakness of their mode of operation and thus developed a system based on the requirements of the users aiming at addressing the weakness and challenges faced with the previous operation. Finally recommendations were made to raise awareness on the role played by online ticket ordering system and promote usability while learning from other players in the transport industry.
A Project Report Submitted To Kampala International University School Of Computer Studies For Partial Fulfillment Of The Requirements For The Award Of The Degree Of Bachelor Of Business Computing
Online ticket ordering system (OTOS), Scandinavia Express Services