The effect of physical distribution on customer service level a case study of rem distributors - Ggaba road Kampala Uganda

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Kampala International University.College of Economics and Management
The research topic "The Effects of Physical Distribution on Customer Service Level a Case Study of Rem Distributors - Ggaba Road Kampala Uganda." The main objectives of the study included;- To establish the effect of Rem distributors on customer service level. To determine the relationship between Rem distributors and customers service level. The literature review presents works of other scholars on areas of Logistics and Distribution. The literature review is organized in such a way that it correlates \\'ith the objectives of the study and gives an insight into what researcher has clone in as far as answering the research questions. The study area deception and methodology o the study offers a concise discussion of the methodological aspects used in the study looking to how various tools were used to collect data from Rem Distributors as well as way in which all the information collected was processed, analyzed and presented discussed and so on . The presentation and discussion of the findings is around the themes relating to the objectives, variables and research questions of the study. Here the effects Physical Distribution on Customer Service Level were analyzed. Finally the conclusions focus on the references from the research and answers to the research questions are briefly discussed in this area.
Research dissertation submitted to School of Business And Management in partial fulfillment of the requirement for the award of bachelor of Supplies and Procurement Management of Kampala International University
Physical, Distribution, Customer service, Level