Influence of competitive procurement practices on service delivery in public hospitals; the case of Naguru hospital:

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Kampala International University, College of Economics and Management.
The study assessed the influence of competitive procurement practices on service delivery in public hospitals in Uganda with specific reference to Naguru government hospital. Specifically the study was guided by three objectives which included bids placing, evaluation criteria of suppliers’ capacity and technology in bidding process on service delivery in Naguru public hospital. The study adopted a census technique to incorporate all the targeted sample of 80 respondents from the hospital. A structured questionnaire was used to collect the primary data desirable for the study. Qualitative data was analyzed by use of content analysis and presented in a prose form. Quantitative data was analyzed by use of descriptive and inferential statistics through the help of Statistical Package for Social Sciences (SPSS). Results from the findings indicated that bid placing (R = 0.758), evaluation criteria (R = 0.477), supplier capacity (R = 0.478) and technology (R = 0.649) had a positive cori~elation with service delivery. Therefore, the study concluded that bid placing, evaluation criteria, supplier capacity and technology have a positive influence on service delivery. The study recommended that public hospitals should formulate more policies to emphasize on the use of competitive procurement contracting practices as it will help to reduce corruption, ensure quality and low cost as well as improve service delivery. Public hospitals should only be evaluated in terms of the criteria stipulated in the bidding documents.
a research report submitted to the college of economics and management in partial fulfilment of the requirements for the award of a bachelor’s degree in supply and procurement management of Kampala international university.
procurement practices, Service Delivery, public hospitals