Analysis of the effectiveness of the ombudsman (IGG) office towards addressing misuse of government funds In Rwanda
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Date
2013-12
Authors
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Journal ISSN
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Publisher
Kampala International University, College of Humanities and Social Sciences
Abstract
This study focused on "Effectiveness of the Ombudsman Office towards Addressing
Misuse of Government Funds in Rwanda". It was guided by the following objectives: To
establish the effectiveness of the Ombudsman office towards governance improvement; to
find out challenges encountered by this office in its efforts to meet the objectives of its
mandate; and to suggest the best approaches by Ombudsman's office towards addressing
misuse of government funds and deficiencies in its operation.
This study adopted a research methodology which combined both quantitative and qualitative
techniques. Questionnaire and interview instruments were used in data collection as good
techniques that enabled the researcher to receive efficiently and effectively the required
information.
The study revealed that the Ombudsman Office is very impmtant for development and it is
attained through patticipation of all stakeholders in decision-making. Ombudsman Office was
adopted with the intention of preventing a recurrence of corruption cases and injustices
among the implementation of government policies in Rwanda and it focuses on transparency
and accountability as its principle elements.
The findings revealed that government should continue sensitizing and raising awareness
among citizens on the negative shmt- and long-term effects of corruption. They should also
encourage victims of corruption to resist demands for bribe and report them to the relevant
authorities. The findings fmther confirmed that the Ombudsman Office plays a vital role in
promoting accountability and transparency of government functioning. Therefore, this office
brings efficiency and quick complaint resolution despite some barriers in cooperation at
different levels. A number of recommendations were made. that the Ombudsman office needs full support of
government and all involved patties in order to effectively perform its cardinal role of
eradicating corruption and injustice Ill Rwanda public sector
Description
A dissertation submitted in partial fulfilment of the requirements for the Award of the Degree of Master of Public Administration and Management of Kampala International University
Keywords
Funds, Government, Misuse