Retention and employee performance in banks: a case study of Barclays Bank Uganda Limited, Kampala district
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Date
2011-07
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University, School of Business and Management
Abstract
The study was an investigation between retention and employee performance.
the objectives of the study was intended to find out the effects of retention on
employee performance.
To assess the barriers for the adoption of retention and banking services by the
employees.
To indentify the methods used in measuring employees satisfaction.
The study used various data collection methods these included self administered
questionnaire and interview guide in addition to secondary data source. Data analysis
was done by use of graphs and charts
From the findings, it was revealed that interpersonal skills, good working conditions,
welfare services among others can help in measuring the effects of retention. Also from
the findings it was revealed that poor reward, time pressure, poor working condition
among others are one barriers in retention of employees.
The study recommended that retention and employee performance would be successful
if there is comprehensive and assessment of retention, also the need to design effective
system and see sear standards; therefore performance can only be achieved by
retaining employees but instead ways of motivating them.
Description
A research report submitted to the School of Business and Management in partial fulfilment of the requirements for the Award of Bachelor's Degree in Human Resource Management of Kampala International University.
Keywords
employee performance, banks