The impact of reward system on employee commitment (case study: Uganda Telecommunication Limited-UTL)
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Date
2009-08
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Kampala International University, College of Economics and Management
Abstract
The study was undertaken to investigate the impact of reward system on employee commitment at work in Uganda; The study used Uganda Telecommunication Limited, Head offices branch in Kampala district.
The objectives of the study were; To establish the different systems of reward in Uganda Telecommunication Limited (UTL), To find factors responsible for negative employee commitment at work, To assess the effects resulting from the systems used by the company when rewarding employees.
Data was collected from both primary and secondary sources. Secondary data was got by extracting information regarding the effects of reward system on employee commitment at workplace, by reading journals, textbooks plus the already existing on Internet and magazines.
Primary data was got from the field by the use of the following methods; questionnaires, observation.
From the field findings it was found out that reward system had got various effects whereby the biggest percentage noted that there was increased productivity and some of the interviewees said workers relationship had improved because of employee commitment, surprisingly the other group of respondents said it increased on the absenteeism since employees trusted their fellows that they will help them when they are absentee and lastly some employee commitment increased corruption since the relationship that existed could enable them take a bribe.
Finally some recommendations were suggested that is; UTL should encourage employee commitment as system which will put into consideration about the type of work an employee is doing, level of education, the skills needed to execute such tasks among many. This will improve on the company performance.
The company should realize that all employees have to work in a team for example groups and not individually. Since employee commitment increases productivity, saves time as far as decision-making is concerned. With this all the top managers, administrators, auditors and supervisors should all be involved to ensure increased company performance.
Description
A Research Report Submitted to the Faculty of Business and Management in Partial Fulfillment of the Requirements for the Award of the Bachelors’' Degree in Human Resource Management, Kampala International University
Keywords
Reward system, Employee commitment, Uganda Telecommunication Limited-UTL