Teamwork and employee performance: a case study of Kampala district
Loading...
Files
Date
2011-05
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University, College of Economics and Management
Abstract
The study sought to find out the relationship between team work and employee performance in selected organizations in Kampala District. Specific objectives of the study were: to find out the nature of team work in selected organizations, effect of team work and employee performance in selected organizations and suggest ways in which organizations can ensure that team work enhances employee performance. An explanatory survey design was used with qualitative and quantitative approaches. The study population was made up of top managers, line managers and employees of 5 randomly selected organizations where a total of 60 respondents (IO key informants and 50 employees) were interviewed. Questionnaires and interview guides were used to collect data.
The findings indicate that team work was mainly done through goal setting as a team (64%), clearly allocating roles for team members to play, communication, interdependence, mutual understanding and leadership. The study found out that teamwork positively affects employee performance through: improvement in attendance, improvement in communication with fellow employees, accomplishment of tasks and assignments and meeting set goals/objectives on time.
Team work was also noted to increase discipline at work and trust amongst employees; workers are dependable at work, they show high profile and ethical behavior at work and their personal conduct and appearance increased. Results show that organizations can ensure that team work enhances employee performance through: increasing employee involvement, delegating duties to all employees, horizontal communication, increase in pay and incentives, awards at the end of the year and training of employees in team building skills
The conclusions are: the nature of team work in selected organizations in Kampala District is through goal setting as a team, clearly allocating roles for team members to play, communication, interdependence, mutual understanding, guidance and leadership. The effect of team work and employee performance was improvement in attendance, improvement in communication with fellow employees, accomplishing tasks and assignments and meeting set objectives on time. Ways in which organizations can ensure that team work enhances employee performance were suggested for example: increasing employee involvement, delegating duties, horizontal communication, increase in pay, awards at the end of the year and training of employees in team building skills.
The recommendations of the study were: Organization managers should ensure that there is commitment to team success, interdependence is important in teams, Open Communication and positive feedback is also needed and team work should be based on commitment to team processes, leadership and accountability.
Description
A Research Report Submitted in Partial Fulfillment of the Requirements for the Award of a Bachelor’s Degree in Human Resource Management of Kampala International University
Keywords
Teamwork, Employee performance, Kampala district