Human resource practices and staff performance at Education Service Commission in Uganda
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Date
2018-05
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Publisher
Kampala International University. College of Education, Open, Distance and E-Learning
Abstract
The study was about HR Practices and Staff Performance at Education Service Commission. The study was based on the following three objectives; to determine HR practices at education service commission; to examine the level of staff performance at education service commission and to establish the effect of HR practices on staff performance at education service commission in Kampala, Uganda. A sample of 151 respondents both female and male staffs of the service commission were used for the study. The study employed cross-sectional research design and methodology used was both qualitative and quantitative. Questionnaires were the major tools of data collection. In regard to HR practices at education service commission; it was revealed by the majority 53.6% of respondents who strongly agreed that career development is the responsibility of the staff; majority 74.2% agreed that staff’s career aspirations within the commission are discussed with immediate supervisor; majority 54.3% strongly disagreed that advertisements are used by the commission to recruit; majority 35.1% disagreed that every staff goes through various training programmes every year and majority 50.3% disagreed that staffs are provided performance based feedback and counselling. In regard to level of staff performance at education service commission; it was revealed by the majority 33.1% and 31.1% respectively disagreed and strongly disagreed that the commission is not able to meet the goals it sets; majority 54.3% agreed that commission achieves its stated goals; majority 25.8% and 44.4% strongly agreed and agreed respectively that each department understands the role it plays in achieving commission's goals and majority 67.5% strongly disagreed that the commission is able to satisfy the owner(s)/shareholders. In regard to effect of HR practices on staff performance at education service commission; It was revealed that there is a significant effect between HR practices and staff performance in education service commission, Kampala, Uganda. This was revealed by a moderate positive linear correlation whereby human resource practices affects staff performance at education service commission. The strength of association between the variables was moderately high (r = 0.480), and the correlation coefficient was moderately significant from zero (p < 0.001). It was recommended that the commission should; plan for the career and development of staffs, use advertisements in its recruitment process, establish measures of paying for performance to improve staff performance, use profit sharing/bonuses as a mechanism to reward higher performance and provide staffs with performance based feedback and counselling.
Description
A research thesis submitted to the college of education, open, distance and e-learning in partial fulfillment of the requirements for the award of the Master’s Degree in Education Administration and Management of Kampala International University
Keywords
Human resource practices, Staff performance, Education Service Commission, Uganda