A dissertation submitted to the school of postgraduate studies and research Kampala International University Kampala, Uganda in partial fulfillment of the requirements for the Degree of the Master Degree of Law in Banking and Financial Services Law
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Date
2012-06
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Kampala International University, School of Law
Abstract
The concept of bank customer relation in Tanzania is based on contract. It has been repeatedly argued that the success of the organization specifically in banking depends greatly on the needs of the customers. In order to be able to achieve that, it is necessary to understand customer and their service to enhance performance and profitability level of bank. In this sense a banker is under the duty not to disclose to the third parties information about its customers accounts affairs except when legally called upon to do so or at the request of the customer.
The specific aim of this research was intended to look the confidentiality and transparency of the information as an issue not only for customer interest but also for public interest. The research further examined whether the level of law and policy of the bank confidentiality in Tanzania maintain adequate provisions to face challenges posed customers relation towards the bank. The law imposes many injunctions for any one failed to keep secrecy. The issue is how many bank officers, customers know and how far they breach that duty. The remedies for breach of respective duties for bank or customers will be critically examined. In this research, the research discusses the overriding importance of rule of law as peThquisite to a functioning banking sector specifying
on confidentiality point of view. The research proposes some recommendation.
Description
A dissertation submitted to the school of postgraduate studies and research Kampala International University
Kampala, Uganda in partial fulfillment of the requirements for the Degree of the Master Degree of Law in Banking and Financial Services Law
Keywords
Bank confidentiality, law and policy, Tanzania