Employee attitudes and performance in local governments of Uganda: a case study of Nawanjofu sub county, Butaleja district in eastern Uganda
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Date
2019-03
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College of Humanities and Social Sciences
Abstract
This study set out to find out the relationship between employee attitudes and performance in Local Governments. It was guided by three research objectives as follows: (I) To find out the relationship between employee attitudes and productivity in Nawanjofu sub county Local Government, (II) To determine the relationship between job satisfaction and productivity in Nawanjofu sub county. (III) To determine how employee involvement improves service delivery in Nawanjofu Sub County. The study used a descriptive cross section research design which involved establishing the relationship between the independent variable and the dependent variable. The quantitative data was obtained using structured questionnaires from different categories of people such as respondents from the Nawanjofu sub county Local Government, while the qualitative data was obtained from key informants, interviews and observations. The study was based on a population of 100 individual members with more than half of it constituting women where a sample size of 30 was selected. Quantitative data from questionnaires were analyzed by use of figures, and frequency tables. After the data was collected, hand written notes were assembled and typed into word processing program-MS word. The findings on the study revealed that there is a positive significant relationship between employee attitudes and productivity in Local Governments. The result implies that as employees improve on attitudes towards work, their productivity in the local government will increase. Since this leads to the rejection of the null hypothesis that there is no relationship between employee attitudes and productivity in Local Governments. This finding was subjected to verification to test the hypothesis; there is a significant relationship between employee attitudes and Service delivery.” by comparing the significance of the correlation to the recommended significance that employee attitudes have a strong and positive relationship with revenue collection in Nawanjofu sub county Local Governments. This means that increased adherence to employee attitudes is expected to improve on revenue collection within Nawanjofu sub county Local Government. The study concluded that job satisfaction, performance, Involvement, staff commitment and Performance are associated and inter-related and together lead to the realization of organizational objectives. Some other factors which influence on the performance should be explored by further study. The study recommended that Performance standards should be established and communicated to the employees by the local government of Uganda. This will help employees to achieve the standards and perform well. Employees who are reaching standards and or above standard should be appreciated and rewarded, Fair pay, benefits, promotion opportunities and good supervision should be in the organization to satisfy the employees in order to enhance the performance, Good leadership styles as to fit for the organizational conditions may be satisfied the workers and ldentifying weaknesses of employees may be the best one to improve the Worker’s performance, because it indicates the area which training should be Provided.
Description
A research report submitted to the College of Humanities and Social Sciences as a partial fulfillment of the requirements of the award of Bachelors of Arts in Social and Community Development of Kampala International University
Keywords
Employee attitudes, Performance, Local governments, Butaleja District