A model for a secure social media usage in selected medical institutions in Uganda
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Date
2023-09
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University, College of Computing and mathmatics
Abstract
ecently, the ubiquitous nature of Social Media (SM) usage, characterized by free flow of information have captivated the interest of higher education including medical institutions. Ironically, the balance of choice between SM usage and medical information safety has generated conflict of interest between the two viewpoints. Thus, hampering ratification (adoption) of SM usage in medical institutions. Fortunately, a socio-technical information security approach, coupled with usable-security principles have the potential to mitigate information security challenges on SM usage. Whereas related studies have remained optimistic, the key SM usage factors responsible for medical information breaches are scantily defined and documented. Thus, the purpose of this study was to identify the key information security factors, and develop a model for adopting a secure SM usage in medical institutions in Uganda. The study followed functionalism paradigm based on post-positivism philosophy, abductive reasoning approach, and online survey techniques involving 710 respondents. The key statistical analysis tools employed include both descriptive and inferential statistics (regression analysis). Notably, 27% to 42% of the respondents acknowledged occurrence of medical information breaches due to SM usage. The key SM usage factors identified include; visibility, learnability, user satisfaction, help and documentation, user language, security, privacy and confidentiality. Regression analysis results (R2 = 0.68) imply that 68% of the changes in dependent variable was attributed to the changes in independent variables. Relatively, the social dimension of SM usage have more influence on SM usage and medical information safety, compared to the technical dimension. Overall, this study provides empirical and theoretical basis for medical institutions, researchers, and system developers to rationalize the vulnerable aspect of SM usage, and effectively leverage SM usage in their operations.
Description
A dissertation submitted to the directorate of higher degree and research in partial fulfillment of the requirements for the award of a PhD in management information systems of Kampala International University
Keywords
Model, Secure social media usage, Medical institutions, Medical information, , Socio-technical information security, Uganda