The relationship between organizational cultures and performance in Kenya Pipeline Company
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Date
2009-07
Authors
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Publisher
Kampala International University, College of Economics and Management
Abstract
Organizational culture is an idea in the field of Organizational studies and management
which describes the psychology, attitudes, experiences, beliefs and values (personal and
cultural values) of an organization. It has been defined as ~the specific collection of
values and norms that are shared by people and groups in an organization and that control
the way they interact with each other and with stakeholders outside the organization.
The study is aimed at investigating the relationship between organizational culture and
performance and how the staff responds to stimulus because of their alignment to
organizational values and norms. The objectives and hypothesis of the study vigorously
focuses on the causes and implications of organizational culture and how it can be used
positively to bolster performance in an organization.
The research design used was investigative survey which uses quantitative methods to
come up with descriptive inferences and conclusions. The sampling frame for the
research was Kenya Pipeline Company and the unit of research study was selected using
deliberate or non probability sampling the data was collected by use of questionnaires
then analyzed firstly by quantifying the responses depending on similarity and later
represented in percentage form. For organizations to achieve their objectives,
organizational culture is very important as it prescribes how the employees relate at work
among each other, how they relate with their superiors and even their customers. The
researcher found out that although there exists organizational culture in the organization
most of the employees are not aware of it and it has a minimal impact c~i the performance
oft he organization.
Description
A research thesis submitted to the School of Postgraduate Studies in partial fulfillment of the requirements for the Award of a Master’s Degree in Business Administration of Kampala International University
Keywords
Organizational cultures, Performance, Pipeline Company, Kenya