Employee welfare services and job performance in airtel Kampala Uganda
| dc.contributor.author | Umutoni, Yarya | |
| dc.contributor.author | Swabra | |
| dc.date.accessioned | 2020-07-27T08:26:10Z | |
| dc.date.available | 2020-07-27T08:26:10Z | |
| dc.date.issued | 2018-10 | |
| dc.description | A research thesis submitted to the College of Higher Degrees and Research Kampala International University in partial fulfillment of the requirements for the Award of Master of Business Administration Degree in Management of Kampala International University Kampala, Uganda | en_US |
| dc.description.abstract | The study investigated examined the effect of employee welfare services on job performance in Airtel Kampala Uganda. It had four specific objectives which included; to examine the effect of medical services on job performance in Airtel Kampala Uganda, to determine the effect of canteen services on job performance in Airtel Kampala Uganda, to assess the effect of transport services on job performance in Airtel Kampala Uganda and to establish the effect ofhousing services on job performance in Airtel Kampala Uganda. A descriptive cross-sectional survey research design was adopted with both qualitative and quantitative approaches. Amin (2005) pronounces that a descriptive cross-sectional survey research design is a research plan that is concerned with systematic description of the characteristics of an event, place, population or item being studied at a given time. This study is cross-sectional because the researcher intends to pick a cross-section of respondents over short period of time and follow up of the respondents were not necessary. A survey has been chosen because it allowed the researcher to get a detailed description of the effect of welfare on the performance of employees in Airtel Uganda. The statistical package was used for analysis of data in this study. Different statistical techniques were used namely: Data on profile of respondents were analyzed using simple frequencies and percentage distributions. The findings indicated that medical services significantly affect job performance in Airtel Kampala Uganda. This effect therefore implies that medical services as an employee welfare service system contributes to job performance in Airtel Kampala Uganda. It was concluded that there is a positive significant effect of medical services on job performance in Airtel Kampala Uganda. The research recommended Airtel Uganda to increases its medical allowances to its employees and also should have better medical facilities that can handle emergencies once they arise. In doing this, Airtel will motivate her employees and this will reduce on employee turnover rate. | en_US |
| dc.identifier.uri | http://hdl.handle.net/20.500.12306/11363 | |
| dc.language.iso | en | en_US |
| dc.publisher | Kampala International University, College of Economics and Management | en_US |
| dc.subject | Employee | en_US |
| dc.subject | Welfare services | en_US |
| dc.subject | Job performance | en_US |
| dc.subject | Airtel Uganda | en_US |
| dc.title | Employee welfare services and job performance in airtel Kampala Uganda | en_US |
| dc.type | Thesis | en_US |