Administrative and Technical Staff Perceptions on Training Opportunities and their Potential Performance at the National University of Rwanda
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Date
2011-09
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Kampala International University, College of Economics and Management
Abstract
This study was carried out under the title, “Administrative and
Technica’ Staff Perceptions on Training Opportunities and their
Potentiali Performance at the Nationali University of Rwanda”. Its
purpose was to identify the perceptions of the NUR Administrative and
Technical staff on training opportunities and their potential performance at
NUR.
Four objectives of this research were to identify the profile of the
respondents in terms of gender, age, educational level, marital status and
length of service at NUR; to determine the extent of the administrative and
technical staff perceptions on training opportunities at NUR; to establish the
level of potential performance of the administrative and technical staff at NUR,
and to determine if there was a significant relationship between the extent of
administrative and technical staff perceptions on training opportunities and the
level of staff potential performance at NUR.
The hypothesis was that there is no significant relationship between the
extent of administrative and technical staff perceptions on training
opportunities and the level of their potential performance at NUR. The research
design of the present study was descriptive and correlational. The research was
carried on a population of 182 employees with a sample size of 125 employees.
The data were collected through questionnaires. The findings of this study
revealed that male respondents outnumbered female respondents, the
prevailing class age was 21-30 and their previous working experience was
between 5 and 10 years.
The study revealed also that the level of perceptions of the staff towards
training opportunities and their potential performance was moderate, meaning
that the respondents disagreed with some doubt that allocation of training
opportunities affects their potential performance. Finally, the study revealed
that there is no significant relationship between the extent of perceptions of
the staff under study and the level of potential performance, meaning that the
Ho was accepted. This opposes Okereke et al (2011) that accessibility of the
civil servants to training and manpower development is expected to enhance
their job performance and on the contrary (that is, when not accessible), job
performance will be retarded. The main recommendation from this study is that
NUR Management should carry out a survey to know exactly what influences
the staff under this study. Also, as the research was only carried out on
administrative and technical staff, further research is recommended on
academic staff.
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Description
A Thesis Presented to the School of Postgraduate Studies and Research Kampala International University Kampala, Uganda in Partial Fulfillment of the Requirements for the Degree Master of Business Administration
Keywords
Technical Staff Perceptions, Training Opportunities, Potential Performance, National University, Rwanda