Outsourcing and organizational performance: a case study of APA Insurance Uganda Limited
| dc.contributor.author | Rashidah, Nasikombe | |
| dc.date.accessioned | 2020-07-21T11:31:44Z | |
| dc.date.available | 2020-07-21T11:31:44Z | |
| dc.date.issued | 2011-05 | |
| dc.description | Research dissertation submitted to the School of Business and Management in partial fulfillment of the requirements for the a ward of the degree of Supplies and Procurement of Kampala International University | en_US |
| dc.description.abstract | Outsourcing is the strategic use of outside resources to perfonn activities that are usually handled by internal staff and resources. This study was designed to explore the relationships between outsourcing and organizational perfonnances at AP A Insurance Uganda Limited. The major objectives of this study therefore were to find out; the relationship between outsourcing and organizational perfonnances, Reasons for outsourcing in the organization, the impact of outsourcing on organizational effectiveness and the challenges to outsourcing at AP A insurance Uganda Limited. Twenty employees of all levels of the company were interviewed and the findings were analyzed. The results show that the organization generally considered successful at outsourcing. The major reasons for outsourcing at the organization were; cost reduction, quality control, reducing risks; focus on core competencies, failure to have the required resources internally and the reduction of head counter employees in the organization. The major impact of outsourcing in the organization were; improved quality, cost reduction, improved reliability and delivery, productivity and sh01ied production cycle. Finally, the respondents identified the fear of change, including fear of job loss, long te1m contractual inflexibility, poor choice of outsourcing pa1iners, poorly managed contracts and hidden costs and risks as the most the major challenges to outsourcing effo1is. However, while the organization achieved significant improvement in organizational performance, it had not reached the magnitude of improvements ascribed to outsourcing. | en_US |
| dc.identifier.uri | http://hdl.handle.net/20.500.12306/9877 | |
| dc.language.iso | en | en_US |
| dc.publisher | Kampala International University.College Of Humanities and social science | en_US |
| dc.subject | Outsourcing | en_US |
| dc.subject | Organizational | en_US |
| dc.subject | Performance | en_US |
| dc.title | Outsourcing and organizational performance: a case study of APA Insurance Uganda Limited | en_US |
| dc.type | Other | en_US |