Training and employee performance in the organisation.case study of Kampala metropolitan police region
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Date
2010-08
Authors
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Journal ISSN
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Publisher
Kampala International University, School of Business and Management
Abstract
The research is all about Training and Employee Performance a case study of Uganda
Police Force. The objectives that guided the study included; examining the effects of
training on employee performance, identify the various techniques of training used and
establish the forms of training used in the Uganda Police Force.
The study was both descriptive and analytical in nature where it was based on primary
and secondary data to establish the effects of training on the employee performance of
the organization. Qualitative data designs included; interviews and observation.
Quantitative data was gathered tluough the use of questionnaires. A total of 60
respondents were used for this study that included officers from different ranks and
departments of the Uganda Police Force.
The researcher came up with the following findings there is need to train employee to
improve individual performance, quality services and to get continuous knowledge and
skills in order to be competent. In addition planned work activities is the most used
technique and the form of training used is the refresher training.
The researcher came to the following conclusions that Police officers lack the skills,
competence and knowledge to provide quality services to the citizens of the country. To
overcome the risks, the government should provide financial support to train the
employees. The management should avail the employees with the necessary techniques
to ease the process and treat the employees fairly and equally.
The following were recommendations that the researcher cant help up with; the government
and management should put emphasis to empower, motivate, train and improve the
sanitation and accommodation of the police officers. Further more treat them fairly and
equally and the citizens of the country should respect and work in hand with the force.
Description
A research report submitted to the Faculty of Law in partial fulfillment of the requirements for the Award of a Bachelor of Laws of Kampala International University
Keywords
Training, employee performance