Communication and organizational performance: case study of Nakapiripirit District Local Government.
| dc.contributor.author | Kizito, Longole | |
| dc.date.accessioned | 2020-07-29T07:27:18Z | |
| dc.date.available | 2020-07-29T07:27:18Z | |
| dc.date.issued | 2015-05 | |
| dc.description | A Research Report Submitted to College of Economics and Management Science in Partial Fulfillment of Requirement for the Award of Bachelor's Degree in Human Resource Management of Kampala International University | en_US |
| dc.description.abstract | The study "'Communication and organizational performance" was carried out in Nakapiripirit District local government with specific aims of establishing the relationship between communication and Organizational Performance. The objectives of the study were; to examine the role of communication and employee performances; to investigate the barriers to effective communication; to investigate the barriers to efficient Organization Performance; and to determine the relationship between communication and Organization Performance. Literature was reviewed on existing facts on the major variables to comprehend the study in order to enrich the study findings. The study relied on a qualitative and quantitative research design where questionnaires and interview guide were administered on a sample of 62 respondents of which all 62 responded. It was established that the forms of communication included downward communication, upward communication, verbal communication, The roles of' communication were; increased financial performance, customer service, social responsibility, employee stewardship, sale growth, revenue growth, employment growth, improving efficiency and promoting spirit of oneness for employees and clients. However it was noted that in trying to communicate, they encountered barriers for effective communication which include language barrier; cultural barriers; individual barrier; stereotyping; organization barriers; interpersonal barrier; attitudinal barrier and many others. The study however, concluded that, for Nakapiripirit District local government to ensure effective communication it required them to improve on the way it transmits information and manage the barriers to effective communication in the organization. The study recommended the following; Use a project management/social collaboration platform, Creating an online forum where employees can easily share information and respond , Providing employees (especially younger ones) with regular feedback , When emailing, leverage the subject line, Use video conferencing, improving the communication channels and Picking up the phone calls. | en_US |
| dc.identifier.uri | http://hdl.handle.net/20.500.12306/12009 | |
| dc.language.iso | en | en_US |
| dc.publisher | Kampala international University: College of Humanities and Social Science | en_US |
| dc.subject | Communication | en_US |
| dc.subject | Organizational performance | en_US |
| dc.subject | Nakapiripirit District Local Government | en_US |
| dc.title | Communication and organizational performance: case study of Nakapiripirit District Local Government. | en_US |
| dc.type | Thesis | en_US |