Organizational Conflicts and Employee Performance in Local Governments in Busoga Region in Uganda.
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Date
2018-08
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Kampala International University, Colleges of humanities and social sciences
Abstract
The main purpose of this study was to establish the relationship between Organizational conflicts and employee performance in local governments in Busoga region in Uganda. The objectives of the study were; to establish the effects of task conflicts on employee performance in local governments in Busoga region, to 3tablish the effects of interpersonal conflicts on employee performance in local governments in Busoga region, to establish the effects of procedural conflicts on employee performance in local governments in Busoga region. The study was done in developing a conceptual frame relating organizational conflicts and employee performance. The study employed a descriptive correlation design. Relevant data was collected sing a survey research. The target population was 681 and a sample size of 248 respondents and a total of 184 questionnaires were received. The questionnaire was i.e. research instruments used to collect the required data. Additional data was obtained by review of library books, journals, Magazines, Newspapers, Articles from I0LG and the internet. Data were analyzed at univariaty level using frequency and summary statistics and Pearson Linear Correlation coefficient at abiriate level. The study revealed that task, interpersonal, and procedural conflicts perfect employee performance. he following were the recommendations from the study were (I) Destructive conflicts should be dealt with in their early stages before they reach crisis proportions. Conflicts are more difficult to resolve when they are in their advanced stages, (ii) the level of communication should be increased across all departments and the political leadership. (iii) The political leadership and Heads of department should be trained in counseling skills to help council disgruntled members of staff.
Description
A Thesis Presented to the College of Humanities and Social Sciences in Partial Fulfillment of the Requirements for the Bachelors of Development Studies of Kampala International University:
Keywords
Conflicts, Employee Performance, Local Governments, Busoga Region