Credit policies and loan recovery in micro finance institutions: a case study of Finca Uganda, Branch
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Date
2018-05
Authors
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Publisher
Kampala International University, College of Economics and Management
Abstract
The study was about Credit Policies and Loan Recovery in Microfinance Institutions: A Case
Study ofFINCA Uganda, Kamuli Branch. The study was based on three objectives; establish the
existing credit policies in FINCA Uganda, Kamuli Branch; to examine how loans are recovered
in FINCA Uganda, Kamuli Branch and to establish the relationship between credit policy and
loans recovery ofFINCA Uganda, Kamuli Branch.
The study adopted a descriptive research design and employed both qualitative and quantitative
data and used both stratified and random sampling to select a sample size of 50 respondents. Self
administered questionnaires were used to collect data which was analyzed using desc1iptive
statistics.
The study revealed that a larger proportion of the respondents were aged between 25-30 years.
Most of them were married females. Majority of the respondents had attained degrees and had
worked with FINCA for 3-4 years hence were knowledgeable about the subject matter.
The study revealed that most of the FINCA clients have a positive perception about the existence
of credit policies applied in order to manage exposures or risks of loan default. Findings also
revealed that regulatory fi·amework influences repayment of loans. The finding of the study
indicated a strong positive relationship between credit policy and loan recovery.
The researcher concluded that credit policy has a significant impact on loan recovery of FINCA
Uganda; therefore, it should be very selective in choosing credit policies which will yield desired
results and fit in its resources and at the same time choose credible and trained officers to cany
out monitoring and supervision of loaned amount.
The researcher put fourth some recommendations and among them included; making clients
appreciate the credit policies and recovery procedures. FINCA has to educate the clients and also
listen to their grievances. Education background was found out to have an impact on the client's
understanding of policies and recovery procedures and that the weekly deposits affects the
payback period, the institution should either extend the payback period from one year to at least
two years or extend weekly deposit to monthly deposits so as to increase the percentage of
payback from 50%-75% to 75%-100%. FINCA must look into scrutinize the customers who
borrow loans thoroughly before loan is issued.
Description
A research report submitted in partial fulfillment of the requirements for the Award of Bachelor Degree of Business Administration of Kampala International University
Keywords
Loan, Finacial, Institutions, Recovery